On-Demand Web Seminar  Reinventing customer onramps: How to simplify digital engagement

Hosted by Digital Insurance

Join Forrester senior analyst Ellen Carney and Intelledox as we discuss trends and provide real-world advice on how to use digital and mobile technology to transform customer acquisition, onboarding, claims and service processes.

For insurance customers, “form” can be a four-letter word. Tedious, slow, not mobile friendly. For many carriers and agents, static forms persist as onramps, requiring manual processes that cost time and money. Data integrity remains a challenge. But what if the future of the form isn’t a form at all? If you’re looking for ways to innovate, simplify interactions and provide a more personalized customer experience, this on-demand webinar is a don’t miss.

  • Identify opportunities to strengthen digital offerings and support core initiatives
  • Get inspired by examples of digital transformation done right – and fast
  • Learn where to start and find quick wins

To compete you need to develop digital capabilities that reflect the entire customer lifecycle – and provide answers on demand. Be customer obsessed: learn how to make it easier and faster for them to get a quote, enroll, update a policy, or file a claim, via any channel, while improving efficiencies.

Featured Presenters:

Ellen Carney
Senior Analyst
Forrester Research
Serving insurance eBusiness & channel strategy professionals
Neal Keene
Executive Vice President
Strategy and Partner Alliances
Pat Speer
Speer Content Strategy & Development LLC

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